Q&A with Renee McInnes, NVNA and Hospice

Meet Renee McInnes, CEO of NVNA and Hospice

What is NVNA and Hospice?

We support what everyone wants—care at home. Advanced technology helps us care for complex patients in the comfort of their own home, surrounded by friends and family. Statistics show that this leads to less infection and a speedier recovery. We provide the full continuum of care from home health, palliative and hospice to private services to support patients and families.  As a nonprofit, we provide wellness programs and education in 27 communities, from Milton to Plymouth, supporting our neighbors.

Renee McInnes

What is the Pat Roche Hospice Home in Hingham?  

It is a beautiful 12-bed hospice home that provides a dignified and peaceful environment. We’ve served more than 500 families over the past four years. We rely on charitable generosity and are so grateful to the donors who make this community resource possible.  

How has the home care industry changed?

When our founder, Amy Sylvester, started NVNA and Hospice in 1920, the average life expectancy was in the 50s. Today, people are living much longer. We manage a much larger, sicker population than she could have imagined. We work in partnerships with hospitals, physicians and others to keep people at home. We stay true to our nearly century-old community roots. Most of our caregivers live in the towns in which they work. We still run flu clinics, health screenings and support groups. My job is to make sure that we carry on Amy’s legacy and keep neighbor-provided home care available.

What do you like best about your job?

Providing vision and leadership to the team, guiding us to provide the best quality care. Patient satisfaction is our top priority. We are always striving to do better. Raising awareness about home health and how to navigate the system is my passion. I like helping patients and families through some of their most difficult times. Our private care division, NVNA Works, can pick up medications, do light housekeeping or stay with elderly parents. Our Certified Dementia Practitioners support patients and families in this difficult trajectory. My family is currently struggling with a parent with dementia and would be lost without this program. My favorite part of my job is when someone tells me that our team made a difference for their loved ones.  

120 Longwater Drive, Norwell • 781-659-2342

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