Q&A with Nareesa Mohammed-Rajput, South Shore Health System

Meet Nareesa Mohammed-Rajput, MD, Chief Medical Information Officer at South Shore Health System

What is a Chief Medical Information Officer and what are your primary responsibilities in that role?

A Chief Medical Information Officer (CMIO) serves as a bridge between the medical and information technology (IT) departments in a healthcare organization. The CMIO studies where information comes from and how it flows and is used. One of the biggest aspects of my role is to help end users of our electronic health record—a digital version of the patient’s chart—identify and improve processes and workflows that aren’t as effective or efficient as they should be. I work closely with our providers to improve the way they use our electronic health record as well as other technologies to help care for our patients.

Nareesa Mohammed-Rajput

How does your background as a practicing physician inform your work as CMIO?

As a practicing physician, I have experienced the advantages and burdens that technology can have on busy providers. This insight allows me to create and optimize workflows and processes in our electronic health record that not only improve patient care, but that are intuitive. If we don’t make it easy to follow the correct processes, our providers may create workarounds, which limits the benefits we can realize from the tool.

Can you give an example of how South Shore Health System uses data to improve patient care?

The electronic health record at South Shore Health System is unique in that our providers can see information on care our patients receive anywhere in our health system. It is truly a unified patient record. For example, if they had a recent visit at South Shore Hospital, their primary care doctor at South Shore Medical Center can immediately see all of the information on the hospital stay in their record. The unified record also improves providers’ communication with each other. It gives them the tools to work as a team because they are all seeing the same information about the patient. All of this allows us to get a more robust and holistic picture of the patients we care for.

You moved here from Maryland two years ago. How are you and your family adjusting, and what do you like most about the South Shore?

It is still odd to experience four actual seasons. In Maryland, we had a pretty long spring, summer and fall, and a shorter winter. We love being on the water and really enjoy going to the beaches on the South Shore. We have two daughters who love digging up rocks and bringing them home to paint. We also love the fresh seafood—especially lobster and scallops.

What do you love most about your job?

I am a problem solver by nature and this job lets me do that. I am passionate about patient care, but technology also really excites me. This job allows me to combine my passion for both and ultimately improve patient care and provider satisfaction. It’s very exciting to be in such a young field as informatics and to see the need growing for people like me to solve some of the biggest challenges in healthcare.

South Shore Health System includes: South Shore Hospital, South Shore Medical Center, South Shore VNA, and Hospice of the South

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